Terms and Conditions

Zero Clock Mangrove Resort
A subsidiary of PCF Fashion Pvt. Ltd.

Effective Date: 02/01/2025

By booking a stay or using the services of Zero Clock Mangrove Resort (“we”, “us”, “our”), you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Booking Policy

• All bookings are subject to availability and confirmation.

• A valid government-issued photo ID is required at the time of check-in.

• Full or partial payment may be required to confirm your reservation, depending on the season and type of package selected.

2. Check-In and Check-Out

• Check-in Time: 12:00 PM

• Check-out Time: 10:00 AM

• Early check-in or late check-out is subject to availability and may incur additional charges.

3. Cancellation and Refund Policy

• Free cancellation: Available up to 7 days before the check-in date.

• Late cancellation/no-show: Subject to 100% charge of the first night or total booking (based on rate plan).

• Refunds, if applicable, will be processed within 7–10 business days.

4. Resort Rules and Conduct

• Guests are expected to maintain decorum and follow the resort rules at all times.

• Illegal activities, offensive behavior, or property damage will result in immediate eviction without refund.

• Use of narcotics or banned substances on the premises is strictly prohibited.

5. Liability and Damages

• Guests are liable for any damage caused to the resort property or amenities during their stay.

• Zero Clock Mangrove Resort is not responsible for loss or damage of personal belongings.

• Use of resort facilities is at the guest’s own risk.

6. Force Majeure

We shall not be held responsible for any delay, cancellation, or service disruption due to circumstances beyond our control including, but not limited to, natural disasters, pandemics, weather conditions, strikes, or government restrictions.

7. Pets Policy

•  Pets are allowed with prior approval 

8. Use of Personal Data

By booking or using our services, you agree to the terms outlined in our Privacy Policy. We may use your data for operational, legal, or promotional purposes as specified.

9. External Activities

Zero Clock Mangrove Resort may arrange local tours or third-party activities. Participation is voluntary, and we hold no liability for the conduct or safety of external vendors.

10. Dispute Resolution

All disputes shall be governed by the laws of India. Any legal matters shall be addressed in the jurisdiction of the courts in Howrah and West Bengal.

11. Contact Information

For questions or concerns about these Terms and Conditions, please contact us at:

Zero Clock Mangrove Resort
A subsidiary of PCF Fashion Pvt. Ltd.
Email: info@zcmresort.com
Phone: +(91) 99322 55475
Address: Village – TridibNagar, Dag No- 3706 , Police Station Jharkhali, Jharkhali, Basanti, West Bengal 743312